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Welcome to our new loyalty program! You can now earn store credit with every purchase at EcigUAE.com
To enroll on our points programme, simply login into your EcigUAE.com and at the home page click on Join now (image shown below)
You can earn points by two ways, via purchases made and via referrals.
Please note points will take upto 2 weeks after paying the order to reflect back into your loyalty member’s account.
EcigUAE.com has worked to ensure the referral process is as easy and convenient to our loyalty members, simply click on the “copy link” and share it to your friends.
Your friend needs to do the following for you to get the referral points.
Once their purchase is complete and paid, it would take upto two weeks for the points to reflect on your account.
Points are only given to your friends first purchase, your friends needs to be a new customer on EcigUAE.com. Existing customers referrals will not be part of the referral points.
To get the referral link, simply click on "Copy Link" shown below.
Customers who does not enroll in the programme would not receive points, orders placed outside the programme will not be added to the points system. Please ensure you are logged into your EcigUAE.com account with each purchase.
Each 10 points can be used for 1 AED discount at your next purchase. There is no minimum points required or percentage to use the points, all our members can use their points freely.
Please note that the points are valid only for a period of 3 months from issue.
To use the points please ensure that you logged into your EcigUAE.com account and at the cart you will have a section to add points (this section will only show if you are logged in) - Image below.
EcigUAE.com Rewards is a platform where customers can earn credit; it is open to all customers who have purchased from EcigUAE.com. All customers who purchase on EcigUAE.com need to enroll into the programme for the rewards to be earned
Is there a membership fee for EcigUAE Rewards?No. There is no membership fee to register for EcigUAE Rewards.
What do I get for being a member of EcigUAE Rewards?By earning more points, you get to use the credit while buying all your favorite products.
I made purchase, I still can’t see my rewards?Please note after paying for the order, our system could take upto 2 weeks to add the points into your account. If the two weeks has passed, please email us your order number in question and we will raise this to our technical team.
Do points have an expiry?All points are valid for period of 3 months from first issue, we will email you before the points expires. Once the points expire, they cannot be added back.
Can I use the points with existing sale?You can earn rewards with each purchase, however if there is a limited sale in place, points cannot be used for redemption, it would be one or the other.
How can I refer a friend?Referring a friend is simple and straight forward, simply click on the “copy link” and share it to your friends which is provided on your loyalty points profile. The person who uses the referral link needs to ensure they make the purchase on the same browser. Points are added within 2 weeks from the customer making the payment.
How many times can I utilize the referral option?Our members can use the referral link as many times they want. Simply follow the step provided above.
Who can i refer?The system will only accept referral to customers first purchase. If you Customer A refer Customer B. You will get points only on Customer B makes an account joins the programme and completes first purchase and paid status, if Customer B is an existing customer, then points will not reflect back on your account.
Key definitions-
“Customer” means any User who makes a purchase on the Platform.
“Programme” means the EcigUAE.com Rewards programme operated by EcigUAE through which EcigUAE.com endeavors to reward and thank its Users and Customers for patronizing the Platform. The Programme offers varying benefits as rewards to Members by reason of their membership into the Programme.
“Rewards” means the benefits offered as rewards to Members, subject to the terms of this Programme.
“Member” or “you” means a Customer or a User who logs in on the Platform
“Platform” refers to EcigUAE.com
"User" shall mean any natural person who accesses the Platform.
General Terms & Conditions
Customers who does not enroll in the programme would not receive points, orders placed outside the programme will not be added to the points system. Please ensure you are logged into your EcigUAE.com account with each purchase.
Specific terms
Miscellaneous terms