EcigUAE.com Members Loyalty Programme

Welcome to our new loyalty program! You can now earn store credit with every purchase at EcigUAE.com

To enroll on our points programme, simply login into your EcigUAE.com and at the home page click on Join now (image shown below)

How to Earn Points

You can earn points by two ways, via purchases made and via referrals. 

• A loyalty member will receive 1 point for each 5AED purchase made on EcigUAE.com
• Every referral which ends with a purchase, will result in 75 points added into your profile

Please note points will take upto 2 weeks after paying the order to reflect back into your loyalty member’s account.

EcigUAE.com has worked to ensure the referral process is as easy and convenient to our loyalty members, simply click on the “copy link” and share it to your friends.

Your friend needs to do the following for you to get the referral points. 

• Click on the referral link (link only takes you to EcigUAE home page) 
• Make an account with EcigUAE.com & Activate it over email confirmation
• Join the rewards programme
• Make a purchase (the purchase can happen at a later date, as long the account has been activated it would be linked as your referral)

Once their purchase is complete and paid, it would take upto two weeks for the points to reflect on your account. 

Points are only given to your friends first purchase, your friends needs to be a new customer on EcigUAE.com. Existing customers referrals will not be part of the referral points. 

To get the referral link, simply click on "Copy Link" shown below.

Customers who does not enroll in the programme would not receive points, orders placed outside the programme will not be added to the points system. Please ensure you are logged into your EcigUAE.com account with each purchase. 

Point Redeem

Each 10 points can be used for 1 AED discount at your next purchase. There is no minimum points required or percentage to use the points, all our members can use their points freely.

Please note that the points are valid only for a period of 3 months from issue.

 To use the points please ensure that you logged into your EcigUAE.com account and at the cart you will have a section to add points (this section will only show if you are logged in) - Image below. 

Frequent Asked Questions

EcigUAE.com Rewards is a platform where customers can earn credit; it is open to all customers who have purchased from EcigUAE.com. All customers who purchase on EcigUAE.com need to enroll into the programme for the rewards to be earned

No. There is no membership fee to register for EcigUAE Rewards.

By earning more points, you get to use the credit while buying all your favorite products.

Please note after paying for the order, our system could take upto 2 weeks to add the points into your account. If the two weeks has passed, please email us your order number in question and we will raise this to our technical team.

All points are valid for period of 3 months from first issue, we will email you before the points expires. Once the points expire, they cannot be added back.

You can earn rewards with each purchase, however if there is a limited sale in place, points cannot be used for redemption, it would be one or the other.

Referring a friend is simple and straight forward, simply click on the “copy link” and share it to your friends which is provided on your loyalty points profile. The person who uses the referral link needs to ensure they make the purchase on the same browser. Points are added within 2 weeks from the customer making the payment.

Our members can use the referral link as many times they want. Simply follow the step provided above.

The system will only accept referral to customers first purchase. If you Customer A refer Customer B. You will get points only on Customer B makes an account joins the programme and completes first purchase and paid status, if Customer B is an existing customer, then points will not reflect back on your account. 

Terms and Conditions:

Key definitions-

“Customer” means any User who makes a purchase on the Platform.  

“Programme” means the EcigUAE.com Rewards programme operated by EcigUAE through which EcigUAE.com endeavors to reward and thank its Users and Customers for patronizing the Platform.  The Programme offers varying benefits as rewards to Members by reason of their membership into the Programme.

“Rewards” means the benefits offered as rewards to Members, subject to the terms of this Programme.

 “Member” or “you” means a Customer or a User who logs in on the Platform

“Platform” refers to EcigUAE.com

"User" shall mean any natural person who accesses the Platform.

General Terms & Conditions

• These Terms and Conditions (“T&Cs”) apply to your Membership in the Programme.  These T&Cs do not alter in any way the terms or conditions of EcigUAE.com for other products or services (such as returns & refunds and other promotions) unless explicitly stated.
• Your Membership in the Programme confirms your understanding and voluntary acceptance of these T&Cs and any changes or modifications to these T&Cs from time to time.  You shall ensure to review these T&Cs periodically for any updates/changes posted or advised by EcigUAE.com.  Your continued membership in the Programme following the posting of changes will mean that you continue to accept and agree to the same.   

• Customers who does not enroll in the programme would not receive points, orders placed outside the programme will not be added to the points system. Please ensure you are logged into your EcigUAE.com account with each purchase. 

Specific terms

• There is no fee for membership or enrolment into the Programme.
• The Member shall utilize only one account and may not have multiple registrations on the Platform.  It is important that the Member utilizes one registered account so that the Member can maximize the benefits received from the Programme.  
• Certain Rewards cannot be used in conjunction with other promotions or discount.

Miscellaneous terms

• Without advance notice to you, EcigUAE.com reserves the right to suspend, cancel and/or terminate your membership in EcigUAE.com Rewards if EcigUAE.com determines in its sole discretion that you have violated these T&Cs, or if your account is unauthorized, deceptive, fraudulent or otherwise unlawful.  In such event that your membership in EcigUAE.com Rewards is terminated, all Rewards will be cancelled forthwith. The customer might also be blocked from using EcigUAE.com to make future purchases.
• EcigUAE.com reserves the right to change or modify the Programme and/or these T&Cs or any policy, FAQ, or guidelines pertaining to the Programme at any time and in its sole discretion.  
• These T&Cs shall come into effect from 8^th of July 2020.
• Bonus points used with an order which gets cancelled will not be reverted back to the loyalty account. 
• EcigUAE reserves the right to terminate the Programme by giving at least 20 days notice to all Members. Notification would commence via an email notification.